This Privacy Policy describes how Trihaya Mediconsults Healthcare and Research Pvt. Ltd ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website ([website address]) (the "Site") or our home healthcare and research services (the "Services").
Information We Collect
We collect several types of information from and about users of our Services:
• Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, date of birth, and health insurance information.
• Medical Information: This includes information about your health history, diagnoses, medications, treatments, and other health-related data. We collect this information from you directly, from your healthcare providers, and from wearable devices or other health monitoring tools you may use.
• Usage Data: We collect information about how you use our Services, such as the pages you visit, the features you use, and the time you spend on the Site.
• Device Information: We collect information about the device you use to access the Services, such as the type of device, operating system, IP address, and browser type. How We Use Your Information We use your information to provide, operate, and maintain our Services, including:
• Providing Healthcare Services: We use your personal and medical information to deliver the healthcare services you request, such as scheduling appointments, coordinating with your healthcare providers, and delivering medications.
• Research: We may use your de-identified medical information for research purposes, with your consent. This research may help us improve the quality of our Services and develop new treatments or therapies.
• Communicating with You: We may use your contact information to send you important information about the Services, such as appointment reminders, billing statements, and news about our company.
• Improving Our Services: We may use your information to improve the functionality and usability of our Services.
Sharing Your Information
We may share your information with third-party service providers who help us operate and improve the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified. We may also share your information with other healthcare providers involved in your care, such as your doctor or pharmacist. We will only share your information with your consent or as required by law.
Your Choices
You have choices about how we collect, use, and share your information. You can:
• Access Your Information: You can request a copy of the personal information we hold about you.
• Correct Your Information: You can request that we correct any inaccurate or incomplete personal information.
• Object to Processing: You can object to the processing of your personal information for research purposes.
• Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.
Data Security
We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage is 100% secure. As a result, we cannot guarantee the security of your information.
Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has under 18 has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Operations@ or 7799888147
