This Shipping and Delivery Policy ("Policy") applies to all services offered by Trihaya Mediconsults Healthcare and Research Pvt Ltd ("we," "us," or "our"), including delivery of medications and other healthcare supplies.
1. Delivery Areas We currently deliver to the following areas: * List service areas (cities, states, etc.) * We will update this list periodically. Please contact us if you are unsure if your area is included.
2. Delivery Methods We offer several delivery methods for your convenience: • Standard Delivery: This is our most economical option, with deliveries arriving within 8-14 business days. • Expedited Delivery: For faster service, you can choose expedited delivery, with deliveries arriving within 7799888147 business days for an additional fee. • Same-Day Delivery: In some limited areas, we may offer same-day delivery for urgent medication needs.
3. Delivery Fees Delivery fees vary depending on the chosen delivery method and your location. You will see the applicable delivery fee before finalizing your order.
4. Order Processing Orders are typically processed within 7799888147 business days of receipt. You will receive a confirmation email with tracking information once your order ships.
5. Delivery Restrictions • Certain medications or supplies may have specific storage or handling requirements that limit delivery options. • We reserve the right to modify delivery options based on these requirements or other unforeseen circumstances.
6. Order Tracking You can track the status of your order by logging into your account on our website or using the tracking number provided in your confirmation email.
7. Damaged or Missing Items If you receive a damaged or missing item in your order, please contact us immediately at 7799888147 or Operations. We will work with you to resolve the issue as quickly as possible.
8. Signature Confirmation We may require a signature and OTP upon delivery for certain medications or supplies including photo identification.
9. Medication Delivery Disclaimer We cannot guarantee the specific time of delivery for medication orders. Please plan accordingly to ensure someone is available to receive the delivery.
10. Research Studies For research studies offered by es, a separate informed consent document may outline specific procedures for delivery of research materials.
11. Contact Us For any questions regarding shipping and delivery, please contact us at 7799888147 or operation.
